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Hey Pendo!

Trying to keep your clients happy and renewing?

Here’s why Monarch is the partner to pick.

Monarch is the
first & most tenured Pendo service partner.

With deep technical expertise in the platform, we have been Pendo’s go-to partner for over four years, completing more than 300 successful projects. Monarch is the partner Pendo counts on for expertise and execution.

We understand the demands of your role. You’re balancing aggressive revenue targets while making sure your clients see value. To do that at the highest level, you need a Pendo partner you can rely on—one that consistently delivers results and helps you exceed both your goals and your clients’ expectations.

Why work with us

We're here to help you win.

Tenured Expertise
= Speed

Our experience allows us to onboard, train, and consult with efficiency.

We know Pendo inside and out and can accelerate adoption for your clients.

Tailored and Cost Conscious Solutions

We’ve partnered with commercial and enterprise clients across numerous industries.

We know one size doesn’t fit all, so we help identify use cases and design Pendo solutions that align with each client’s goals and budget.

Your Partner in the Field

Monarch actively supports presales efforts, including discovery calls, SOWs, scoping, customer references, and planning.

We’re also your eyes and ears, keeping a close pulse on customer needs, helping uncover expansion opportunities

Reach Out
What We Do

Our services include:

  • Pendo Onboarding
  • Custom Consulting
  • Pendo Office Hours
  • Hands-On Keyboard Services
  • Pendo Install Review
  • Pendo Listen
  • Flexible packages tailored to client needs
Check Out our Pendo Packages

Who you work with matters.
Get to know Monarch.

Founded 

in 2016

4+ Year Pendo

partnership

Pendo Subcontractor 

& Referral

400 + Successful 

PENDO projects

30+ Monarch

Team Members

SOC 2

Compliant

Don’t take our word for it, take theirs.

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What Monarch clients are saying:

“Personable representatives helping us through learning Pendo Listen made the process so fun and exciting. I enjoyed coming to these sessions each week. The biggest advantage was talking with Temi about ideas and feedback to improve the product;. She was very receptive, committing to bringing it up with the team internally and providing us workarounds.”
Devin English, Product ManagerWatchGuard
“Bruce was very responsive and helpful in getting us squared away with Pendo. We are all prior users of Pendo, but Bruce was able to help us find new ways to use Pendo that we are utilizing heavily today.”
Christian Arntsen, Senior Product Manager Applause
“Elio Mendolia was an exceptional Implementation Consultant for Pendo. His deep understanding of our challenges and his professional approach made a significant impact on our project. He consistently provided thoughtful solutions and was always ready to go the extra mile.”
George Yatsev, UX Architect LeadDynamo Software
“Temi was wonderful. She went above and beyond to answer all of my questions, including those that weren't related to Listen. She even helped us troubleshoot a technical issue we were having with the resource center. I felt completely supported through the process of implementing Listen. We're in much better shape to release our portal and start using Listen as our single source of truth, all thanks to Temi.”
Kady Combs, Product ManagerBuildingLink
“This was the best product onboarding experience I have ever had. The combination of structured, short yet detailed trainings and activities I did on my own time + one-on-one time with Bruce walking through my questions and learnings helped me quickly get confident and excited to use Pendo.”
Pendo ClientAI-powered Cloud Platform for Manufacturing
“Elio has been super helpful throughout our onboarding process. Answering all of our questions as we worked out how to get the best out of Pendo. We had an aggressive timeframe for integrating Pendo which we wouldn't have been able to achieve without his expert help.”
David Green, CTOIWSR
“The implementation team worked with us to ensure we had the best possible platform.”
Private Equity Associate,Private Equity Firm Focused on Mid-market Investments
"We could not have asked for better implementation support!"
Partner & President,Private Investment Firm Focusing on Energy and Government Contracting Suppliers

Tools Pendo can use.

Pendo Direct Packages Guide

Check out Monarch full menu, complete with project details, deliverables, and pricing.

Download Now

Case Study: Monarch + Pendo

See what effective onboarding and adoption look like in action.

Download Now

Monarch Overview

A fact sheet about Monarch that you can easily share with clients.

Download Now

Monarch Intro Email Template

Quickly introduce Monarch to your clients with a customizable template.

Download Now
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“Working with Monarch really helped us from a scaling and financial perspective. Being able to tap into resources that are not sitting in-house here at Pendo has helped us effectively manage our margin and think about us growing and scaling from a really strong financial perspective.”

Jenna McLaughlin, Senior Director of Renewals, Pendo
View the Case Study

Let Monarch be your trusted extension in the field.

Together, we drive client satisfaction today and expansions tomorrow.

Reach out to Scott O’Malley, Partner Account Manager, via email (scott.omalley@monarchfts.com) or Slack!

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